Thanks for reaching out!
You may message Dr. Cerra and our care team with follow-up questions. Questions must be brief and concise. The office staff and/or clinic physician will determine if a phone or office consult is needed to answer your question(s).
Please Note: We try to accommodate questions regarding treatment clarification at no charge. Simply put, if you have a quick yes or no question about a supplement or diagnostic test we recommended or a therapy reaction you may be experiencing, then by all means contact us. However, if the response to a question you submit requires doctor research and/or review, you will be billed for the time involved at the doctor’s hourly rate.
We don't give medical advice via the messaging portal- if you are asking a question that requires a new treatment outside of what we already have planned, or you are sharing new symptoms we must have a scheduled time for medical documentation purposes + legality.
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